How to get tested?

If you are required to take both the Day 2 and the Day 8 tests but are only staying in the UK for less than 8 days, you can purchase the Day 2 test by itself, and do it in-clinic or receive it at home.

Since it is mandatory to provide a date, please put the date you departed on, we know that this is incorrect since you informed us, however it will allow you to continue filling the form.

You are permitted to leave your house and do the test at the nearest clinic to you. If this is impossible for you and you wish to get a refund, please email refunds@biogroup-laboratory.co.uk with your filled out Cancellation Form (cf. Terms and Conditions). Once you finally receive the kit, please send it back to us. We apologize for the inconvenience.

Your reference number will be located in your confirmation email. It starts with BIOGP.

If this happens, just remove the -1 and it should work.

That is not a problem, you have the option to book just the Day 8 if you already have your Day 2. You can do it at home or in-clinic.

You can keep you Day 8 test and use it later on for another reason, or you can ask for a refund.

In that case, unfortunately you cannot do your tests with us. You will need to check the Government’s website for further information. If you have already booked your Day 2 & 8 tests, you can ask for a refund by emailing refunds@biogroup-laboratory.co.uk.

You can Take Day 2 test and still take your flight, if you will still be in the UK until the 5th Day, we recommend doing the Day 5 test as it gives you permission to Fly / to be released.

Unfortunately no, it is not.

Your Day 5 Test to Release cannot be used as a Fit to Fly, we will only provide a Microbiology report. It is the patient’s responsibility to make sure that they respect the time frames and regulations in place in the country they are travelling to or from.

That is completely fine – as long as you have bought your test online and have your QR code you don’t need to have a booking. You can come to the centre on your 8th day and get tested.

Day 2 and Day 8 tests are not supposed to be used for Fit to Fly. Some companies accept your Microbiology report to travel but we cannot guarantee this. It is the patient’s responsibility to respect the time frames and the regulations in place in the country they are travelling to or from.

From July 19, travellers who have been fully vaccinated under the UK Vaccination Programme and who haven’t been to France in the last 10 days will only need to do a Day 2 test. You will need to quarantine if your Day 2 test comes back positive. Please click here to find out more.