Question about my results

Your results will be sent via email.

In-clinic tests

  • Next-day PCR: next day at 6PM
  • Same-day PCR: same day by midnight (if you get tested before 3PM only)
  • Ultra Rapid PCR: 3 hours (if you get tested before 6PM only)
  • PCR Day 2 & 8 / Day 2 / Day 8: next day at 6PM
  • Lateral Flow Antigen Test (Fit to Fly / Day 2): Within 1 hour

Home tests

  • Home PCR: 24 hours from arrival of the sample at the laboratory
  • Home PCR Day 2 & 8 / Day 2: Within 24 to 48 hrs from arrival of the sample at the laboratory
  • Home Lateral Flow Antigen (Fit to Fly / Day 2): Within 2 hrs from receipt of your picture (between 8AM-8PM)

If your result is late, please start by checking your junk email. If it is not there, contact us via the form below and we will find out what happened. Please make sure that your result is really late before contacting us.

Please note that you only get your invoice with the results, not before. If your invoice is not there and you absolutely need it, please get in touch with us and we will send it ASAP.

See our full FAQ here.

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