Question about my booking

Absolutely. All you have to do is pick the test you want, and follow the steps to buy and book. You also have the option to register without booking a slot. However it is important that you register before coming to the clinic.

You can change your booking via the link included in your confirmation email.

If you did not receive your confirmation email, please start by checking your junk email. If the email is still not in there, there might have been a problem when you booked – contact us and we will send you the email once again. It might also mean that the payment didn’t go through, so you are welcome to try again.

The test is very quick, if you have already booked your appointment and entered your information, you should be in and out in about 5 minutes only.

That is completely fine – as long as you have bought your test online and have your QR code you don’t need to have a booking. You can come to the centre on your 8th day and get tested.

See our full FAQ here.

Still need to contact us?

The FAQ didn’t answer your questions ?
Please fill in the form below, the Biogroup team will respond as soon as possible.

Booking

  • If applicable
  • This field is for validation purposes and should be left unchanged.

Still need to contact us?

The FAQ didn’t answer your questions ?
Please call us on +44 (0) 208 068 6831, we are open 24/7.
The Biogroup team will respond as soon as possible.